Allen Khoo has been appointed Managing Director of JEN Singapore

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Shangri-La Hotels and Resorts is pleased to announce the appointment of Mr. Allen Khoo as Managing Director of JEN Singapore Orchardgateway by Shangri-La on February 1, 2022. He will lead the Shangri Group’s first JEN by Shangri-La property. -La in Singapore, located at the center of all the action in its most iconic shopping district Orchard Road which opened in 2014.

A seasoned hotelier with over 25 years of hospitality experience, Mr. Khoo has left an indelible mark on several Shangri-La properties in various destinations including Singapore, Malaysia, China and Taiwan. He brings with him extensive experience in managing operations, driving guest engagement, and driving business strategies and business results for the properties he has worked at. In his new role, Mr. Khoo will take on a critical role in enhancing the JEN brand experience, bringing innovative new products to market and pivoting the team to deliver dynamic customer experiences in the post- pandemic.

Prior to this appointment, he was instrumental in navigating the hotel through the Covid-19 pandemic as Resident Manager of Shangri-La Singapore, the flagship property of the Shangri-La Group. Passionate about hospitality and obsessed with service excellence, Mr. Khoo is a people-oriented leader. With his contagious energy and vast leadership expertise, he has built and led highly motivated and productive diverse teams.

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